How to Setup 2 Factor Verification

Created January 9, 2019 By MDScripts

Article Summary

Instructions on how to setup 2-Step or 2 Factor (2FA) verfication for Administrators as well as Prescribers utilizing EPCS e-prescribing.

Step 1: Enable 2 Factor Verification in User Profile

To enable 2FA select Home -> My Settings and find the 2-Step Verification checkbox and enable it.



Save your user profile and then select the Google Authenticator Setup link. You will need to be looking at the QR code on the setup screen for the next couple of steps

Step 2: Install Google Authenticator on your mobile device OR setup Authenticator browser plugin

You can use a different authentication app if you prefer, but Google Authenticator is free to use and DOES NOT require a Gmail account. There is a version available for both Apple and Android devices. Use the links below, or search your app store.


If you are unable to install an app on your phone, you can also use a Browser Extension within Google Chrome, Mozilla Firefox, or Microsoft Edge web browsers. Select the icon below for your browser and search for "authenticator". 

Select the icon for your browser web store:




Follow the instructions for your browser to install the extension.

Step 3: Setup Google Authenticator on your mobile device or browser.

Google Authenticator Steps

The first time you open the app it will prompt you to Begin Setup (button at bottom of screen).

Select "Scan Barcode" when prompted.

Point the app towards the Google Authenticator setup screen from Step 1. The app will read the QR code and auto-setup your account.


Web Browser Setup (Chrome, Firefox, Edge)

Setup will vary slightly depending on which extension you use, but the basic steps should include adding the site, then "scanning" or selecting the QR code from the setup screen in MDScripts.

Start setup process using browser extension:



Scan QR Code on Setup screen:

 - drag mouse cursor around QR code on screen to scan it.

Once QR code has been read, your account will be setup.

Step 4: Verify Account Setup

The final step after scanning the QR code will be to enter the 6-digit code from the mobile app or browser extension into the Verification Code box on the Setup screen and click Submit Code.


This will complete the setup of your 2 Factor Verification app, which can now be used when you are prompted for a 2 Factor Code.

Step 5: Authorize EPCS for Providers that E-prescribe (optional)

This is an optional step used by providers who will be e-prescribing controlled prescriptions. Each provider must use their 2FA Authorization code and password to authorize their user account to send EPCS e-prescriptions.

Select "Configure" link form Home -> My Settings screen next to ID Proofing:



Check box for "EPCS Approval Provider" and then enter your 2FA code and your user account password:


By the time you get to this step, the code may have changed from the one you used in Step #4 so make sure you verify what your current code is.

Don't know your password? Some users use single-sign on from EMR systems to access the dispensing system and may not know what their actual password is. Unfortunately it is a requirement to have both pieces of information, you may need to use the Forgot Password function on the main login screen to reset your password as needed.

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